Interdisciplinary Patient Centered Care Rounding/Optimization Through TeleTracking Advisory Services
December 5th, 2017
1:00pm - 2:00pm EST

Palmetto Health is a non-profit health care system in South Carolina made up of 5 inpatient facilities totaling 1,479 licensed beds. This session is ideal for those interested in learning more about how TeleTracking can enhance the quality of interdisciplinary rounds on inpatient units. 

Challenges: 

  • Six Accountable Care Units that have geographically located physician groups 
  • Inefficient communication regarding rounding and schedules. 
  • TeleTracking was not being utilized to its full capacity, and a gap existed between information in EHR and TeleTracking. 


Actions: 

  • To enhance the ability to geographically locate patients by provider group. 
  • CRS reports were designed to capture successes and opportunities related to placement for the interdisciplinary teams. 
  • A nurse navigator role was created 
  • Cerner/TeleTracking interface built

Who should attend? Patient Flow Managers; Case Managers; Performance Improvement Managers


Hope Stack

Hope Stack RN, MSN
System Flow Administrator

Hope received her Bachelor of Science in Nursing from the University of South Carolina and a Master's in Nursing Administration from Kaplan University. She has been working for Palmetto Health since 1998 and has over 17 years of nursing experience, including 12 years in nursing management.

Harmony Robinson

Harmony Robinson RN, CHES
System Manager - Patient Centered Care

Harmony received her Bachelor of Science in Nursing from the Medical University of South Carolina and a Bachelor of Science in Health Science from Clemson University. She has worked for Palmetto Health for 10 years and has 3 years of experience with Nursing Research and Program Development implementing Patient Centered Accountable Care Units™.

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